Student Support Services at BUSDM


For International Students
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Dean's Office (room 317)
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Student Services (room 305)
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Office of the Registrar (room 428)
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Academic Affairs (room 705)
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Associate Dean for Administration
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Associate Dean for Advanced Education
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Assistant Dean for Clinical Services
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Chair of the Department of General Dentistry
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The APEX Program (Robinson Building room 309)
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The Career Resource Center (Robinson Building
room 310)
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Promotions Committees
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Office of Student Financial Services
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Dental education and the process of evolving from "student" to "health care professional" is stressful. During dental school you will be introduced to concepts and techniques that are different and, in most cases, more demanding than your previous educational experiences. Becoming a professional and communicating with and treating patients is a new challenge. All of this comes at a time when personal and family lives may be changing. You may be assuming a more important role in the family with such events as marriage and children.

Therefore, support services at Boston University School of Dental Medicine are comprised of a network rather than a single office or individual. We believe that many individuals should be capable and willing to deal with the various problems that students may encounter academically, professionally and personally during their years at the school. By having a network of individuals and offices communicating with one another, we enhance and increase our resources to assist you better. You may be faced with many stresses as you grow into professional life. It is important to us that you do not feel that you have to deal with all of your problems alone. If you have a problem or a question, whomever you turn to will either help resolve the issue or point you in the right direction.

The partial list at left include links to the people you can rely on for help and support. The listing also includes some of their responsibilities.


International Student Services

The International Students and Scholars Office (ISSO) provides services to more than 4,500 international students, faculty and staff at Boston University from 147 different countries. Some of the services the office provides include:

  • information and counseling on issues related to student/scholar nonimmigrant status
  • assistance with compliance with Immigration and Naturalization Service (INS) mandated regulations
  • assistance with intercultural issues/concerns
  • processing employment authorization
  • processing international graduate student admissions
  • informational workshops
  • certificates of attendance
  • letters of invitation
  • currency exchange letters
  • emergency loans
  • cultural activities for students and their dependents
  • referrals and assistance with other University departments
  • contact information for foreign consulates

For more information regarding services provided by the ISSO, please contact the office at:

19 Deerfield Street, 2nd floor
Boston, MA 02215
Phone: 617/353-3565
Fax: 617/358-1170
Email: isso@bu.edu
http://www.bu.edu/isso/

Foreign Consulates 
Consulates are great information resources for foreign visitors to the U.S.

  • Albania: 140 Northern Ave., 617/482-6262
  • Australia: 20 Park Plaza, Suite 457, 617/542-8655
  • Austria: 15 School St., 3rd Floor, 617/227-3131
  • Barbados: 794 Cummings Hwy., Mattapan, 617/296-3360
  • Belgium: 300 Commercial St., Suite 29, Malden, 781/397-8566
  • Bolivia: 85 Devonshire St., Suite 1000, 617/742-1500
  • Brazil: 20 Park Plaza, Suite 810, 617/542-4004
  • Canada: 3 Copley Place, 617/262-3760
  • Cape Verde: 535 Boylston St., 2nd Floor, 617/353-0014
  • Chile: 79 Milk St, Suite 600, 617/462-1678
  • Colombia: 535 Boylston St., 617/536-6222
  • Costa Rica: 672 Chestnut Hill Ave., Brookline, 617/738-9709
  • Cyprus: 70 Kirkland St., Cambridge, 617/497-0219
  • Denmark: 20 Park Plaza, Suite 436, 617/542-1415
  • Dominican Republic: 20 Park Plaza, Suite 601, 617/482-8121
  • Ecuador: 32 Garrison St, Suite 40-302, 617/421-9293
  • Finland: 31 St. James Ave, 7th Floor, 617/654-1800
  • France: 31 St. James Ave, Suite 750, 617/542-7374
  • Germany: 3 Copley Place, Suite 500, 617/536-4414
  • Georgia: 17 Berkeley St., Cambridge, 617/492-0727
  • Greece: 86 Beacon St., 617/532-0100
  • Haiti: 545 Boylston St., Rm. 501, 617/266-3660
  • Honduras: P.O. Box 470666 Brookline, 617/969-4641
  • Hungary: 75 Cambridge Parkway, Cambridge, 617/621-0886
  • Iceland: 33 Broad St., 617/237-4300
  • Ireland: 535 Boylston St., 617/267-9330
  • Israel: 20 Park Plaza, Suite 1020, 617/452-0041
  • Italy: 100 Boylston St, Suite 900, 617/542-0483
  • Jamaica: P.O. Box 443, 617/266-8604
  • Japan: 600 Atlantic Ave., 617/973-9772
  • Korea: One Financial Center, 15th Floor, 617/348-3660
  • Luxembourg: 81 Segamore Road, Wellesley, 617/237-2780
  • Mexico: 20 Park Plaza, Suite 506, 617/426-4942
  • Monaco: 29 Copley Ave., Waltham, 781/736-0730
  • Nepal: 790 Boylston St., 617/353-1994
  • Netherlands: 6 St. James Ave., 3rd Floor, 617/542-8452
  • Norway: 286 Congress St., 6th Floor, 617/423-2515
  • Pakistan: 393 Commonwealth Ave., 617/267-9000
  • Peru: 745 Atlantic Ave., 617/338-1144
  • Poland: 2 Faneuil Hall, 3rd Floor, 617/357-1980
  • Portugal: 899 Boylston St., 2nd Floor, 617/536-8740
  • Romania: 85 East India Rowe, 4H, 617/624-0228
  • Senegal: 381 Dudley Rd., Newton, 617/964-9641
  • Spain: 545 Boylston St., Suite 803, 617/536-2506
  • Sweden: 286 Congress St., 6th Floor, 617/350-0111
  • Switzerland: 20 Park Plaza, Suite 1207, 617/357-1617
  • Thailand: 420 Boylston St., Suite 403, 617/536-6552
  • United Kingdom: 600 Atlantic Ave., 617/248-9555
  • Venezuela: 545 Boylston St., Suite 603, 617/266-9368

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Associate Dean for Administration, Robinson 3

Dr. Paula K. Friedman, associate dean for administration. Dr. Friedman oversees many administrative projects within the school. In addition, she directs the pre- and post-doctoral geriatrics program. She is also available for advice and counsel on many issues, on a walk-in basis or by appointment.

Ms. Diane Dougherty, administrative coordinator. Ms. Dougherty can be of assistance in scheduling appointments with Dr. Friedman.

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Office of Advanced Education, Robinson 3

Dr. Thomas Kilgore, associate dean for advanced education. Dr. Kilgore provides leadership in the development and implementation of Postdoctoral Programs in Advanced General Dentistry, Dental Public Health, Endodontics, Oral and Maxillofacial Surgery, Orthodontics and Dentofacial Orthopedics, Pediatric Dentistry, Periodontology, and Prosthodontics, as well as programs in Geriatrics, Nutritional Sciences, Oral Biology, and Operative Dentistry. Dr. Kilgore chairs the Postdoctoral Curriculum Committee, which evaluates, revises and implements the postdoctoral curriculum annually.

Ms. Carol Loughran, senior administrative secretary, can be of assistance in scheduling appointments with Dr. Kilgore.

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Assistant Dean for Clinical Services, Room 708
Dr DuLong provides leadership in the management of the intramural patient care clinics of the School and the operation of the preclinical program, including faculty, staff, didactic and preclinical courses. It is also his responsibility to coordinate the evaluation of clinical competence and clinical support activities that include faculty mentorship, patient tracking, quality assurance, risk management and evaluation of patient care.

Mr. Andrew Burke, administrative clinical and facilities manager. Mr. Burke coordinates activities related to Clinic Administration. He acts as a liaison with Boston University Facilities Management and outside contractors, suppliers, etc., as it relates to renovations of the physical plan or upgrade of clinical equipment. Mr. Burke will assist students with concerns and/or questions regarding the clinical facility. He can provide information or direct you to sources on various clinical protocols.

Ms. Linda Green, project coordinator. Ms. Green is responsible for providing you with many of the important announcements related to clinical activities. She can also schedule appointments with Dr. DuLong.

Ms. Elyse Holsberg, director of patient services. Ms. Holsberg coordinates the Northeast Regional Board examination, which is taken in the fourth year, and the Massachusetts Dental Hygiene Board examination, which third year students are eligible to take.

Ms. Allyson Baughman, Administrative Assistant. Ms. Baughman assists Ms. Holsberg with coordination of the NorthEast Regional Board examination, the Massachusetts Dental Hygiene Board Examination and in handling patient issues.

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Promotions Committees

The academic progress of each student is monitored by one of the school’s three Promotions Committees. Each Promotions Committee meets periodically during the academic year to review the progress of the students in the classes assigned to the respective committees. The Promotions Committees are responsible for promoting students from one academic year to the next and for making decisions about graduation. Any questions regarding academic standing should be directed to the appropriate Promotions Committee chair. Students who are experiencing academic difficulties should contact the office of the appropriate course director as early in the academic year as is feasible.

The three Promotions Committee are chaired by:

  • First-Year Promotions Committee: Dr. Stephen Polins, Rm. G618
  • Second-Year/Advanced Standing I Promotions Committee: Dr. Stephen Polins, Rm. G618
  • Third-Year/Fourth-Year/Advanced Standing II Promotions Committee: Dr. Carl McManama, Rm. G601

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Office of Student Financial Services

The Office of Student Financial Services provides services for various health professions programs for the School of Graduate Dentistry. The staff is available to provide assistance and answer questions during the following times:

8:30 a.m.-6 p.m. Monday - Thursday; 8:30-5 p.m. Friday

You can contact the office by telephone at 617/638-5130 or toll-free 877/776-6243 or email osfs-sdm@bumc.bu.edu. In addition, you can visit the office, which is currently located in the A building, room 401, or visit their website at www.bumc.bu.edu/osfs.

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